Ordering Process:　
New Customers: If this is your first time shopping with us, please contact us with your postal code, city, and the product name. We will confirm shipping availability and any additional shipping charges, and assist you with your order by email.

Returning Customers: Please place order directly. If you need assistance, please email us.

U.S. Customers: If your delivery address is classified as a Remote Area by DHL, an additional shipping charge will apply. We will contact you if an additional charge is required.　Starting August 29, 2025, all imports—including orders under USD 800—will be subject to duties and taxes. (For more )

For DHL shipments, Remote area charge may apply if outside of the central cities, and additional charges may apply. Please contact us for the details.

Next shipping date: Sep 18

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Photographs are taken at Shiha Teapot Studio in Tokyo. We take our time to photograph each piece to express their original nature and beauty and trying our best to make them look as same as the actual item.

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