Notice About Additional Shipping Fees to Australia

To Customers in Australia

Thank you for shopping with us.

For shipments to Australia, we now charge an additional shipping fee of 2,000 JPY per item (3,500JPY for Tasmania). We would like to explain the reason behind this change.

Reasons for the change

In recent years, shipping companies have significantly increased fuel surcharges for shipments to Australia.

And the actual additional shipping fee for Australia can vary greatly depending on the size and weight of the items.

Finding Ways to Minimize Shipping Costs

We choose the best shipping company and method based on the items you purchased to keep the shipping cost as low as possible. If the actual additional shipping fee is less than 2,000 JPY (if less than 3,500 for Tasmania), we will refund the difference after your item arrives.

Request for Estimation of Shipping Fee

If you would like to know the estimate shipping cost in advance, please select the items you wish to purchase and contact us with your postal code and city name. We will check the shipping cost and inform you accordingly.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions, please feel free to contact us.

Thank you for your continued support.

Best regards, 
Shiha Teapot Shop


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